"My husband and are over-the-top thrilled with the bicycle you assembled for us today. We appreciate that you got back to us immediately regarding scheduling a day to have it assembled. Then you agreed to take care of it within three hours. Just when we thought things couldn't get any better, they did! You picked it up at our house and delivered it to the local business where it will be raffled off for charity. It is gorgeous, and you did a fine job. It was in the store for less than one hour when somebody came in and wanted to buy it outright.We will be taking all of our bicycle business to you in the future. Bravo!"
- CM

“It's like going back in time to when people actually cared about their work and customers. I love taking my bike to Jim at Artisan.”
- NS

“ Convenient to the Downtown Naperville train station for early morning drop-off and after work pick-up for commuters. Experienced and equipped for all bike work. Caring to understand exactly the services needed.”
 – DW 

"Jim overhauled the bottom brackets on two of my bikes, which are over thirty years old and they run great. As someone who grew up in Holland where bikes are the primary form of transport for most people,  I know what to expect and Jim delivered it." 
- HD
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Artisan Bicycle Company